Firstly let me say that your peerless conduct of Eunice's funeral, like Cameron's was exemplary in every way from the pre-arrangement phase to interment. Your sensitivity and professionalism was such that even for a modest contract we felt that your respect and decency for us and our departed folks could not have been handled better. Thank you from the bottom of our collective hearts. We will remember the Paul Funeral Home for the rest of our days.
I have e-mailed you a rendering of Housman's poem and a wee commentary from another site. I hope it gets through to you. Let me know if it doesn't make it. My old brain struggles with the modern world of cyberspace.
I have another descriptive comment on death and dying, which I feel you have read before. It is attributed to Victor Hugo's "Toilers of the Sea" and it reads as follows.
“I am standing upon that foreshore. A ship at my side spreads her white sails to the morning breeze and starts for the blue ocean. She is an object of beauty and strength and I stand and watch her until at length she stands like a speck of white cloud where the sea and the sky come down to mingle with each other. Then someone at my side,
says, "There! She's gone!" "Gone where ?" "Gone from my sight, that's all". She is just as large in mast and spar and hull as ever she was when she left my side: just as able to bear her load of living freight to the place of her destination.
Her diminished size is in me, not in her. And just at that moment when someone at my side says, "There! She's gone!" there are other eyes watching her coming and other voices ready to take up the glad shout, ""Here she comes!" And that is dying.”
Another wee offering on the same theme goes as follows,
"Life is eternal; and love is immortal; and death is only a horizon; and a horizon is nothing save the limit of our sight"
Attributed to Rossiter Worthington Raymond.
And by the way you were right. John Donne wrote "Ask not for whom the bell tolls; it tolls for thee.”
All the best to you Richard, and also to your talented staff including your hard working wife, Joanne.
Don & Lily McLellan
December 1, 2016
Good afternoon Richard
We are in receipt of your documentation concerning the prepaid funeral of my sister Eunice.
We realize that you do not need testimonials from satisfied families for whom you have provided professional services.
We wish, nevertheless, to acknowledge with gratitude the manner and integrity in which you took care of all details for my brother Cameron's funeral and the prepaid preparation for my sister's funeral. The myriad details and infinite necessities are not for amateurs that tend to these things very few times in a lifetime.
Once again, thank you and all the best for you and yours in this New Year and all of your years.
Don & Lily
Thanks so very much to you and Richard for the wonderful and caring way that you have supported our family. You are both very warm and professional people. I benefitted very much from Richard's "talk" with us just before the visitors arrived for Dad's wake. Richard told us, among other things, to be prepared for people who may say odd or seemingly thoughtless things. He said that we should just consider that they cared enough to show up. About 3 minutes after people started arriving, one gentleman said something very odd to us, and I was able to smile and take Richard's advice. I am very happy that he prepared us for that!
Dear Richard and Jo-Ann,
Through this e-mail we want to express again our heartfelt thanks for the caring and sensitive manner you planned and conducted Steve's memorial. We know you are professionals and you are doing your job, however, you both go beyond the "JOB" aspect. Each time we talked both Barclay and I felt we were planning this with family. You made us feel at ease and so comfortable.
Thank you Richard for respecting Steve's wishes with regard to the religion and doing such a great job of delivering the service. Jo-Ann as usual you go the extra mile with the beautiful order of service and the memory book. They both will be treasured keepsakes for our family.
The many phone calls we have received from people telling us the impact the service had on them is a testament to the both of you.
Thank you for making a difficult situation a comfort to our family.
Barclay, Connie, Dan, Jane, Joanne and families
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